How Gaborone experiences its upgraded road network.
The Road User Satisfaction Survey (RUSS) captures how drivers, pedestrians, cyclists, and public transport users experience the Ministry of Transport's traffic signal, intersection, and pedestrian safety upgrades - across five domains, in real time.
Internal access
Sign in to live dashboards
Restricted to Ministry, Guidepoint, and NAMA analysts assigned to the RUSS programme.
Background
A structured read on how the upgrades are landing with the public.
As urbanisation accelerates in and around Gaborone, the Botswana Ministry of Transport and Infrastructure has committed to upgrading its core traffic infrastructure - new and modernised signals, redesigned intersections, and targeted pedestrian safety improvements across Greater Gaborone.
Commissioned in mid-2025, the RUSS is not a technical audit - it measures how users themselves experience the network after implementation. By blending quantitative scoring with open-ended feedback, it produces evidence to support intersection retiming, infrastructure prioritisation, public engagement, enforcement planning, and future upgrades.
Five domains
What the survey measures.
Every dashboard view, comment cluster, and intersection score rolls up into these five lenses on the road-user experience.
Signal visibility & understanding
How clearly drivers and pedestrians read and interpret the upgraded traffic signals across the network.
Intersection usability
Whether redesigned intersections feel intuitive, predictable, and easy to navigate at peak and off-peak hours.
Travel time & congestion
Perceived improvements in journey times and congestion across key Greater Gaborone corridors.
Personal safety & enforcement
How safe users feel on the network and how visible enforcement is at upgraded sites.
Accessibility & inclusiveness
Experience of vulnerable users - pedestrians, cyclists, persons with disabilities, and public transport riders.
Outputs
Evidence for retiming, prioritisation, and enforcement planning.